An Error Has Occurred. Please Check Your Printer and Try Again. Google Print
When Google Cloud Print doesn't work, information technology sometimes takes more than a uncomplicated reboot to get things working again. Here are 5 simple steps to fix Cloud Print problems.
Google Cloud Impress is almost magical: "Ok, Google, print my document… at that place." As long as you're logged into your Google account, and both your device and your printer are continued to the internet, you tin can send files to print–from anywhere.
Even the best network printers are notoriously fussy. Print queues suspension. Newspaper jams. Device drivers interruption. Network setting change.
Google Deject Print adds to the complication, since information technology requires an internet connection, account setup, and printer sharing. One time Google Cloud Print is configured and working, I've found it to exist extremely reliable. Simply, if you encounter a problem, information technology'due south a scrap more difficult to troubleshoot.
Here are the v steps I use to diagnose and set Google Deject Print problems. When you troubleshoot, it helps if you tin use a device on the aforementioned local network as your Deject Print printer.
1. Are both devices updated and connected?
Check all the basics first. Take you turned the printer off, then turned information technology on once more? Is there paper in the printer? Does it accept ink or toner? Accept you rebooted your device? Have you confirmed that the printer is connected to your network? Have you installed all the latest updates for Chrome, the printer'due south firmware, and your operating system?
2. How is the printer connected?
Cheque the printer's network connexion settings. Most printers provide a network study option that lets you print out the current settings.
While the printer and Google Cloud Print will theoretically work with a dynamically assigned IP address, I recommend you lot assign a static IP address, if possible. This makes it easier to access the printer's administrative settings since you'll ever know the address.
To assign a static IP address to your printer on a small role or home network, log into your router, expect for the LAN settings, and discover the DHCP configuration area. Refer to the network settings page to notice the MAC IC for your printer; it will be twelve hexadecimal characters, something like 00:9C:02:CB:FC:F8. Configure your router to always reserve the aforementioned IP address for your printer. (For instance, on my network, my printer is at 192.168.1.250.)
three. Is the printer registered with Google Cloud Print?
Adjacent, yous need to connect the printer to the Google Cloud Impress Service. There are several different ways to do this. For instance, if you use an HP ePrint printer, you lot'll get-go need to configure ePrint service, then enter the ePrint email accost.
Other printers crave you to login to the printer'due south authoritative console (east.g., type the IP accost of the printer into your browser), then register the printer. To connect a Brother printer, you'll login to the printer's IP address then register the printer with Google Deject Print.
Y'all tin can connect the printer to whatever Google business relationship. If you use K Suite, I suggest y'all use either an administrator account or an account dedicated to printer management. Unlike an individual user'south account, those accounts are likely to remain active. You don't want Cloud Impress to stop working because the printer was configured with an account that was later deleted.
4. Is the printer shared to your account?
The printer should now bear witness as continued and available at the Google Cloud Print site: https://www.google.com/cloudprint/#printers. Merely, every bit of now, it'south merely bachelor to the connected Google account.
Select the printer, then choose "Share." Enter the email addresses of other accounts to let them access to the printer. Yous can enter addresses for email groups or lists to offering admission to groups of people at once.
Each person you share the printer with will receive an e-mail notifying them of access. To add the printer, they still demand to open the email and accept the shared printer invitation.
5. Does your firewall allow Cloud Print access?
In rare circumstances, you'll need to alter your firewall settings to let access to port 5222 for XMPP traffic. The other ports needed, port 80 and 443, are likely already available, since those carry conventional web traffic.
What'south your experience?
Take y'all configured Google Cloud Print at your organization? How does Cloud Impress benefit your squad? What boosted configuration or setup tricks do yous use? Let us know in the comments or on Twitter!
Source: https://www.techrepublic.com/article/how-to-troubleshoot-google-cloud-print-in-5-steps/
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